Contact Us

For questions about existing reservations*

1-800-221-0814

Monday – Friday: 9am-8pm (ET)
Saturday – Sunday: 9am-6pm (ET)

For questions about your trip reservation*, contact us by email at [email protected]

For questions about your flight arrangements, contact us by email at [email protected]

*Please note: To help us assist you better, please have your Customer Number and Reservation Number ready when calling, or provide us your Customer Number and Reservation Number when contacting us via email. It may take up to a week to receive a response via email. If you have an urgent question, please call us directly.

Using My Account for Faster Service

Looking for information about your trip but don’t want to wait on the phone? We’ve got you covered with 24/7 online service through your personalized My Account. Here you can make a payment, find full details about your trip, and even check your air itinerary—all in one place, and all within seconds. To make the process even easier, we’ve included answers to the most commonly asked questions—with shortcuts to direct you to the right place.