2025 Policy Updates
Effective 1/1/25, we are implementing the following policy changes for all NEW reservations. Existing reservations will not be impacted.
Cancellation Policy
We have updated the fee charged for canceling your reservation. Once the cancellation charge has been applied, you will receive a refund equal to the trip price paid, based on your reservation’s price after any applicable discounts. This does not include the cost of the non-refundable Travel Protection Plan, the Good Buy Plan, applied certificates, non-refundable airfare/add-ons, and non-refundable services fees.
Effective for reservations booked 1/1/25 and after:
Cancellation Charges for Land Adventures and Land Vacations:
- 90 days prior to departure or more: $500 per person
- 89-60 days: 40% of your trip price paid
- 59-30 days: 65% of your trip price paid
- 29 days–day of departure: 100% of your trip price paid
Cancellation Charges for Small Ship Adventures and River Cruises:
- 90 days prior to departure or more: $750 per person
- 89-60 days: 40% of your trip price paid
- 59-30 days: 65% of your trip price paid
- 29 days–day of departure: 100% of your trip price paid
Effective for reservations booked prior to 1/1/25:
Cancellation Charges for Land Adventures and Land Vacations:
- 90 days prior to departure or more: No fee
- 89-60 days: 10% of your trip price paid
- 59-30 days: 65% of your trip price paid
- 29 days–day of departure: 100% of your trip price paid
Cancellation Charges for Small Ship Adventures and River Cruises:
- 90 days prior to departure or more: No fee
- 89-60 days: 40% of your trip price paid
- 59-30 days: 65% of your trip price paid
- 29 days–day of departure: 100% of your trip price paid
For more details, view our full Cancellations & Refund policy on our Terms & Conditions page.
Travel Protection
For most O.A.T. adventures, you are not required to have travel protection. However, O.A.T. requires travelers on select trips that visit remote locations provide proof of travel protection with Medical Evacuation coverage of at least $200,000 and Medical Expense coverage of at least $50,000. If you purchase our Travel Protection Plan, this requirement is covered. If you do not purchase our Travel Protection Plan, O.A.T. will require proof of coverage prior to your departure.
Adventures Requiring Travel Protection:
- Ultimate Africa: Botswana, Zambia & Zimbabwe Safari
- New! Ethiopia: Cultural Discoveries in an Ancient Land
- Kenya & Tanzania Safari: Masai Mara to the Serengeti
- Rwanda: Mountain Gorillas in the Land of a Thousand Hills
- Safari Serengeti: Tanzania Lodge & Tented Safari
- New! Cruise Madeira to the Canary Islands & West Africa
- New! West Africa Cruise: Cape Verde Islands, Senegal & The Gambia
- New! South Africa & Namibia: Cape Town’s Winelands to the Skeleton Coast
- New! Southern Africa Discovery: Victoria Falls, Kruger Safari & the Cape Peninsula
- Nepal & the Mystical Himalayas
- The Silk Road: Central Asia’s Ancient Trade Route
- Mongolia & the Gobi Desert
- Ultimate Galápagos Exploration & Ecuador's Amazon Wilds
- Machu Picchu & the Galápagos
- Chile & Argentina: The Andes to Patagonia
- The Wilderness Beyond: Patagonia, Tierra del Fuego & the Chilean Fjords
Frequent Traveler Credits
Your Frequent Traveler Credits can no longer be combined with an offer inside 120 days prior to departure.